Privacy PolicyFirstTel ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect the information that you provide to us when using our website, https://firsttel.com.au/ (the "Site").
#### **1. Information We Collect**
**Personal Information:**
- When you visit our Site, place an order, or sign up for our newsletter, we may collect personal information such as your name, email address, phone number, billing and shipping address, and payment information.
**Non-Personal Information:**
- We may also collect non-personal information such as your browser type, IP address, and browsing behavior on our Site. This information is used to help us improve our Site and enhance your shopping experience.
#### **2. How We Use Your Information**
We use the information we collect for the following purposes:
- **Order Processing:** To process and fulfill your orders, including sending you emails to confirm your order status and shipping information.
- **Customer Service:** To respond to your inquiries, provide customer support, and address any issues you may have.
- **Marketing:** To send you promotional materials, newsletters, and other communications. You can opt out of receiving marketing emails at any time by clicking the "unsubscribe" link in our emails.
- **Site Improvement:** To analyze and improve the performance and functionality of our Site.
#### **3. Sharing Your Information**
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties who assist us in operating our Site, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
#### **4. Data Security**
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, please note that no method of transmission over the internet, or method of electronic storage, is 100% secure.
#### **5. Cookies**
Our Site uses cookies to enhance your experience. Cookies are small data files that are stored on your device when you visit certain web pages. You can choose to disable cookies through your browser settings, but please note that some features of our Site may not function properly without cookies.
#### **6. Your Rights**
You have the right to:
- Access the personal information we hold about you.
- Request the correction of any inaccurate or incomplete information.
- Request the deletion of your personal information.
- Object to the processing of your personal information.
- Withdraw your consent at any time, where consent is the legal basis for processing your information.
To exercise any of these rights, please contact us at
marketing@firsttel.com.au.
#### **7. Changes to This Policy**
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically to stay informed about how we are protecting your information.
#### **8. Contact Us**
If you have any questions or concerns about this Privacy Policy, please contact us at
marketing@firsttel.com.au.
